1
Are you a factory or a trading company?
We are a direct factory specializing in giant kid bike, high-quality bike parts, baby balance bikes, and various child transport equipment.
2
How long does it take to receive a sample?
Sample production typically takes 3-5 days, and shipping via DHL/UPS generally takes another 4-6 days depending on the destination.
3
Can I mix different bike models in one container?
Yes, we support mixed-model shipping. The only requirement is that the quantity of each individual model must meet the MOQ.
4
What quality control measures do you implement?
We strictly control welding, painting, and packing processes. All products are fully assembled and tested before shipping to ensure 100% functionality.
5
What are your warranty terms?
We offer varying warranty periods based on the specific product line. Please contact our team for the detailed warranty agreement.
6
How can I trust your delivery accuracy?
We have been a Golden Supplier for 11 years with zero customer complaints. Our culture of honesty and credit is our strongest asset.